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Services

WhatsApp chatbots that answer, qualify, and book, without adding headcount.

Conversation flows, Business API setup, and broadcast campaigns so customers get a reply when your team is offline.

In much of EMEA, WhatsApp is where customers already write. Leaving those chats unanswered overnight is lost revenue. A well-scoped bot handles the routine questions and passes the rest to a person with context.

We design flows for FAQs, lead capture, appointment booking, and order status, then connect them to the WhatsApp Business API so the experience stays official, not a personal phone that goes home at 6 PM.

Broadcasts and follow-up campaigns sit on the same foundation. We keep them permission-based and useful: reminders, confirmations, and offers your audience opted into, not unsolicited spam.

What we deliver

WhatsApp Business API setup and number verification
FAQ, lead-qualification, and appointment-booking flows
Handoff to a human inbox with conversation history
Permission-based broadcasts and reminder campaigns
Arabic and English conversation design where both are needed
Optional hooks into CRM, calendars, or web forms

How it works

  1. Use-case mapping

    We list the questions your team already answers every day and decide what the bot should own versus escalate.

  2. Flow design

    Scripts, buttons, and fallback paths written in the languages your customers use, reviewed before anything goes live.

  3. API & inbox

    Business API connected, team inbox configured, and a clean handoff so a person can pick up mid-conversation.

  4. Campaigns & tune-up

    First broadcasts and booking reminders launched, then a short tuning window based on real chats.

Why choose Future Cloud Tech

Coverage after hours

Routine questions get an answer at 11 PM. Complex ones wait for your team with a transcript, not a blank chat.

One number, one process

Customers stay on WhatsApp. You stop juggling personal SIMs and lost message history.

Campaigns with consent

Broadcasts are built as follow-ups and reminders, not a spray of unsolicited marketing.

If your customers already write on WhatsApp, the inbox should work as hard as your website.

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